Some systems are experiencing issues

Core Network

Telehouse North Datacentre

Operational

Telehouse West Datacentre

Operational

Isle of Wight Datacentre

Operational

Customer Services Operations

Go Internet Helpdesk

Operational

Go Internet Phone Lines

Operational

Core Network Services

Ethernet Connectivity

Broadband Connectivity

Full-Fibre Connectivity

Telephony

Past Incidents

18th May 2021

No incidents reported

17th May 2021

No incidents reported

16th May 2021

No incidents reported

15th May 2021

No incidents reported

14th May 2021

No incidents reported

13th May 2021

No incidents reported

12th May 2021

No incidents reported

11th May 2021

Fixed Wireless Access - Isle of Wight Power Failure

Powercut in Northwood affecting customers in Northwood and the Outskirts of Newport.

SSEN have now restored power to the mast - services in this area are now restored.