Some systems are experiencing issues

Past Incidents

27th April 2021

No incidents reported

26th April 2021

No incidents reported

25th April 2021

No incidents reported

24th April 2021

No incidents reported

23rd April 2021

No incidents reported

22nd April 2021

VDSL/FTTC (Fibre to the Cabinet) FTTC Broadband

We are receiving few reports of loss FTTC broadband in the Sandown area.

We currently believe that this is an external supplier fault in the Sandown Phone Exchange - we are investigating this.

  • We believe that this issue is now resolved - we will continue to monitor the stability of the service before marking this as resolved.

  • Fixed Wireless Access - Isle of Wight Fixed Wireless Access - Fairway Holiday Park

    Our proactive monitoring system has detected that our equipment at The Fairyway Holiday Park has gone offline.

    We are currenly investigating this.

  • We believe that this incident is now resolved, we will montitor the stablity of the service before marking this incident as resolved.

  • As we have received more monitoring alarms, we now believe that this is an issue with out Backhaul to The Fairway Holiday Park.

    We believe that this is an external supplier fault in the Sandown Telephone Exchange and we are working with our supplier to resolve this.

  • 21st April 2021

    No incidents reported