Some systems are experiencing issues

Past Incidents

16th February 2021

No incidents reported

15th February 2021

Fixed Wireless Access - Isle of Wight Power Failure

Power failure causing issues on the fixed wireless network, engineer en-route to site to invesigate.

  • The service is now stable again so we consider this issue to be resolved.

    We will be carrying out further work to this site in the next couple of weeks to ensure that the issues we faced do not reoccur. We do not expect this work to be customer affecting but, we will send maintenence notifications if this turns out to be the case.

  • 14th February 2021

    No incidents reported

    13th February 2021

    No incidents reported

    12th February 2021

    No incidents reported

    11th February 2021

    No incidents reported

    10th February 2021

    Fixed Wireless Access - Isle of Wight BRAS02 (COWES) Failure

    We current seeing an issue with one of our access concentrators. We have an engineer at the datacentre in question investigating the issue.

  • Our onsite engineer has replace the offending faulty PSU and service is now restored.

  • Our on-site engineer has identified an issue with the PSU in the device at fault itself - a repair is underway.

    Next update 11am if not resolved before.