Isle of Wight - Fixed Wireless Access outage Wednesday 19th June 2024 11:38:22


We are aware of an outage currently affecting our Fixed Wireless Access network.

We are currently investigating this issue.

Next Update:12:30

Telehouse engineers are looking into a physical fibre disturbance which has dropped on of our dark fibre links.

In the meantime, we have list a different strand of fibre on a different route to restore service.

Engineer is currently on site - next update 13:00

We have identified that one of our dark fibre links between two London Datacenter's is currently down.

We have an active support case with the supplier - next update on this 13:00 if not resolved before.

In the meantime, we're re-routing all the traffic we can to an alternate path.