FWA - South of IOW Wednesday 18th September 2024 20:47:00


We're looking into a few reports of sporadic service and reduced speeds for customers connected to Blackgang and Brook House.

We have just pushed a software update to the backhaul link in question which will have dropped service to customers for around 5 minutes. The link is now restored, and operating at full capacity.

Sorry for the interruption, we sometimes find a short gap in service to fix an issue is better than a continually poor service.

We'll monitor the link over the next 24 hours.

This link has remained stable, we now consider this incident to be resolved.