Incident report

Fixed Wireless Access - Partial Outage - Reported

Incident title
Fixed Wireless Access - Partial Outage
ID
6
Message

 Our Engineers are investigating an outage effecting some customers in the Cowes/Newport area and hope to resolve the issue as soon as possible. 

Status
Reported
Opened at
28/06/2025 09:23
Affected services
Isle of Wight
Update entered at 28/06/2025 15:13

Update 15:00 - We have identified the issue and our engineers are working on getting full service restored. 
We have managed to stabilise customers connected to this site. Some customer may experience some slow speeds or loss of service whilst we work on resolving this.


Service statuses set to Partial outage