Some systems are experiencing issues

Core Network

Telehouse North Datacentre

Operational

Telehouse West Datacentre

Operational

Isle of Wight Datacentre

Operational

Customer Services Operations

Go Internet Helpdesk

Operational

Go Internet Phone Lines

Operational

Core Network Services

Ethernet Connectivity

Broadband Connectivity

Fixed Wireless Access - Isle of Wight

Performance Issues

Fixed Wireless Access - Isle of Sheppy

Operational

VDSL/FTTC (Fibre to the Cabinet)

Operational

Fixed 4G

Operational

Full-Fibre Connectivity

Telephony

Past Incidents

23rd July 2024

Fixed Wireless Access - Isle of Wight Power Interuption

We're experiencing an outage on the south side of the Island due a power problem. We expect this to be resolved within the next 20-30 minutes.

Next update, if not resolved before 18:15.

The power has returned to our site in Shorwell. The alarms are clearing on our proactive monitoring system and we see good traffic flow on the network.

We now consider this issue resolved.

22nd July 2024

No incidents reported

21st July 2024

No incidents reported

20th July 2024

No incidents reported

19th July 2024

No incidents reported

18th July 2024

No incidents reported

17th July 2024

No incidents reported