We're investigating an outage at our Blackgang Chine mast site - next update 21:00.
We are pleased to say that the repair has been successful, and service was restored at 21:48.
Total down time: 3hrs 40 minutes.
Root cause: Physical hardware failure, general wear and tear on the equipment due.
The issue has been identified, water ingress has been found on the backhaul radio feeding the site.
We're working to restore a backup config to a replacement unit before deploying the new unit to the site.
Next update 23:00