BGP Routing Issue Wednesday 16th June 2021 13:17:13


This is a retrospective notice on a 20 minute downtime that occurred at around 12:40 today.

We connected a new interconnect in our Telehouse West network which cause a change in the routing table. Subsequently the BGP protocol in our border routers crapped itself resulting in 20 minutes downtime as packets were not routing.

We are acutely aware of the issue that this causes for our customers, and we are in the process of upgrading our core network from Mikrotik (our current vendor) to Juniper. I can assure you that as the managing director of the company my highest priority is the robustness of our services. It is just a pity that our current core routing vendor is not going to be able to continue on this journey with us.

Trevor Cook Managing Director.